Tiny Parcel Support

Frequently Asked Questions

Why won't the game start?

Ensure your device is updated and try reinstalling the game.

How can I contact support?

You can fill the form below or email us at info@zargaslab.com.

Why is the game lagging?

Close background apps and make sure you have enough free storage space.

How do I play Tiny Parcel?

Drag the items from the tray and place them in the box. Pieces keep their orientation, so there is no rotating, only finding the right spot. When the box is full, close the flaps, pull the tape and press the stamp.

I'm stuck on a level. Can I get a hint?

Yes. Optional hints are available by watching a short ad. Hint videos need an internet connection.

Can I play offline?

Yes. The core game can be played offline. An internet connection is required for optional hint videos, store purchases and ads.

How do I remove ads?

The one-time Remove Ads purchase permanently removes banner ads from the menu and gameplay, plus ads shown between levels. Optional rewarded hint videos remain available.

How do I restore my purchase?

Open Settings and choose Restore Purchases while signed in with the same store account used for the original purchase. Your Remove Ads purchase will be restored.

Where is my progress saved?

Your progress is saved on your device and no account is needed. Deleting the game will also delete your progress.

What are the postcards in the album?

Tiny Parcel has 96 levels across six themes. Each time you finish a theme, a new postcard is added to your album.

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