Rocket Ascent Support

Frequently Asked Questions

Why won't the game start?

Ensure your device is updated and try reinstalling the game.

How can I contact support?

You can fill the form below or email us at info@zargaslab.com.

Why is the game lagging?

Close background apps and make sure you have enough free storage space.

When will Rocket Ascent be released?

Rocket Ascent is coming soon to Google Play and the App Store. Follow us on Instagram and LinkedIn to hear first.

How do I play Rocket Ascent?

Guide your rocket with one finger and dodge planes, birds, hot-air balloons, meteors, satellites and other dangers as you climb.

What happens when I run out of fuel?

Your flight ends when the tank is empty. Collect fuel cans to stay airborne and use your turbo fuel at the right moment to boost higher.

How do I unlock new rockets?

Earn coins from your flights and collect diamonds, then unlock new rockets. Each rocket has different power and handling.

Which languages are supported?

Rocket Ascent is available in English and Turkish.

How do I restore my purchases?

Use the Restore Purchases option in the store while signed in with the same store account you bought with.

How do I keep my progress on a new phone?

Connect your Google Play (Android) or Game Center (iOS) account in Settings. Your best score, coins, diamonds and unlocked rockets are then saved to your account and come back when you sign in on another device.

How do I remove my account or delete my data?

Disconnecting Google Play or Game Center in Settings stops syncing on this device. To delete your leaderboard and cloud save data, email info@zargaslab.com with the subject "Rocket Ascent – data deletion". See the privacy policy for details.

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