Catch The Cemal v2 Support

Frequently Asked Questions

Why won't the game start?

Ensure your device is updated and try reinstalling the game.

How can I contact support?

You can fill the form below or email us at info@zargaslab.com.

Why is the game lagging?

Close background apps and make sure you have enough free storage space.

How do I play Catch The Cemal v2?

Tap Cemal when he pops out of a space portal. Catch five Cemals before the timer runs out to clear the level, avoid the bombs and keep up as every level gets faster.

What happens when I tap a bomb?

A bomb costs one life, and each run starts with three. A shield booster can protect you from one mistake.

What are diamonds and boosters for?

Collect diamonds during play or get them from the shop. Diamonds can buy shield and extra-time boosters or continue a run after you lose. You can also choose to watch a rewarded video to continue.

How do the leaderboards work?

Sign in with Google Play Games on Android or Game Center on iOS to compete on weekly, monthly and all-time leaderboards.

What purchases are available?

The shop offers optional diamond packs and a Remove Ads bundle. Remove Ads stops banner and automatic between-run ads; optional rewarded videos remain available. Use Restore Purchases in the shop while signed in with the original store account to recover non-consumable purchases.

Which languages are supported?

Catch The Cemal v2 supports English, Turkish and German.

How do I keep my progress on a new phone?

Link your Google Play Games (Android) or Game Center (iOS) account in Settings → Account. Your best level, diamonds, boosters and "Remove Ads" are then saved to your account and come back when you sign in on another device.

How do I remove my account or delete my data?

Settings → Account → Remove unlinks the account on this device. To delete your leaderboard and cloud save data, email info@zargaslab.com with the subject "Catch The Cemal – data deletion". See the privacy policy for details.

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